Shipping policy
Shipping Policy
Last updated: June 2026
At The Little Ark, we want getting your order to you to be as easy and enjoyable as shopping with us. Here's everything you need to know about our delivery options.
🚚 Delivery Options & Costs
Free Express Shipping — on all orders over £50 Because we think a little treat should come with every big order!
Express Shipping — £4.50 on orders under £50 Fast, tracked delivery straight to your door.
📦 Delivery Timeframes
We dispatch orders using Royal Mail Click & Drop, so you can expect:
- Express orders to arrive within 1–3 working days from dispatch
- Orders placed on weekends or bank holidays will be dispatched the next working day
- You'll receive a confirmation email once your order is on its way
Please note: during busy periods (such as Christmas or school holidays), dispatch times may be slightly longer. We'll always do our best to keep you updated!
🏪 Click & Collect
Prefer to pick up in person? We offer a free Click & Collect option for customers local to Chesterfield, Derbyshire.
Simply select Click & Collect at checkout and we'll be in touch to arrange a convenient collection time. Please wait for your confirmation before heading over — we want to make sure your order is all ready and waiting for you!
📍 Delivery Restrictions
- We currently ship to UK addresses only
- Please ensure your delivery address is correct at checkout — we're unable to redirect parcels once they've been dispatched
- We're not responsible for delays caused by Royal Mail or circumstances outside our control, but we'll always do our best to help if something goes wrong